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Call 111 - When it is less urgent than 999

Attending A&E

Before Attending A & E

Please ring the surgery (during daytime surgery hours) Monday 08.30am - 08.15pm, Tuesday - Friday 08.30am - 6.30pm, Saturday, Sundays and Bank Holidays. We will try to accommodate you with an emergency appointment, children under 5 will be seen as a priority.
 
With the national focus on improving the length of wait in A&E Departments, Surrey Downs CCG would ask everyone to consider, when appropriate, the following services available in Surrey as potential alternatives to self-referring to Epsom & St. Helier's A&E Department.

Patients with Minor Eye Problem including:

  • Eye pain
  • Red or sore eyes or eyelids
  • Dry, gritty or uncomfortable eyes
  • Irritated or inflamed eyes
  • Watery eyes or sticky discharge from the eye
  • Flashes or floaters in the eye
  • Ingrowing eyelashes
  • Suddenly reduced vision
  • Foreign body in the eye (e.g. small piece of grit or wood)
  • Excessive tears

Minor Eye Problem - patient information leaflet - where to go

ADULT HEARING SERVICE - SELF REFERRAL PATIENT INFORMATION LEAFLET

Patient Informaiton leaflet for adult hearing

PATIENTS EXPERIENCING SYMPTOMS OF STROKE ; HEART ATTACK; SEPSIS; MENINGITIS : SEE ATTACHED :Quick guide to symptoms

NHS 111

If you need medical help outside the surgery opening hours please use the NHS 111 services by calling 111. NHS 111 is available 24 hours a day, 365 days a year. You can also visit their website (www.nhs.uk/111) for more information.

Open: 24 hours
Telephone: 111 (free phone)
www.nhs.uk/111

NHS Direct

NHS Direct, available 24 hours a day is a telephone service staffed by nurses who give confidential healthcare advice and information.

Open: 24 hours
Telephone: 0845 46 47
www.nhsdirect.nhs.uk 

Croydon NHS Walk-in Centre

If you wish to see a GP or nurse without an appointment you can visit the GP led Health Centre at Impact House, 2 Edridge Road, Croydon, CR9 1PJ at the weekend and on bank holidays. The centre is open 7 days a week between 8am - 8pm. Croydon NHS Walk-in Centre, open every day of the year, offers fast and convenient access to healthcare advice and treatment seven days a week. No appointment is needed. Services include treatment for minor injuries and illnesses and advice on staying healthy.

Address: 2 Edridge Road, Croydon, CR9 1PJ
Telephone: 020 8666 0555

Your Local Pharmacist

Pharmacists offer professional free health advice at any time and can give you expert help on everyday illnesses.

Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today New Life Clinic
Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today New Life Clinic